TOWNE LAKE FAMILY CHIROPRACTIC
1000 Wyngate Pkwy Ste 200 Woodstock, GA 30189
While completing your intake forms, you will be asked if you would like to submit your insurance. If the choice is to submit your insurance, then all insurance information will be gathered at the first visit. Please be sure to bring your current insurance card and information for us to put on file.
How are claims submitted?
We will set up insurance billing for you and submit a claim for each visit. After the visit, a claim will be sent to your insurance company. The claim tells the company your diagnosis and the treatment received in our office. The company processes this information and creates an “explanation of benefits” or an E.O.B. A copy of this explanation is sent to our office and to you. The EOB tells both of us what amount the insurance company is paying Towne Lake Family Chiropractic for visits and the amount you are responsible for paying our office.
Can I use my HSA/FHA?
Most often, YES! Although each HSA/FSA can have their own specific rules, we will help you to interpret and use those benefits.
My insurance should pay for everything.
It is rare that an insurance plan will pay all of your medical bills. Most often the company asks you to pay a portion of your medical visits either through co-insurance or co-pays or yearly deductibles.
What payment options do you have?
Payment is due the day of service for your responsible portion, this could be your deductible, co-insurance, or co-pay. Some people choose not to use their insurance in our office. Instead they are “self pay” patients. Self pay patients receive a discount for paying at the time of service. For some people who have high deductibles this is better for them financially. We accept credit card, cash, and checks.